All Free version related questions

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Nayakayee
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Joined: Thu Jan 19, 2017 2:10 pm

All Free version related questions

Postby Nayakayee » Fri Jan 20, 2017 4:52 pm

- How long is the free non commercial version available for use once downloaded? Please confirm whether there will be any charges in the future for this download.
- The free work in K3-Cottage non commercial is virtually unlimited. This means that there will be no charges in future if you use it for your private projects from time to time. But if somebody runs it 8 hours a day, 365 days a year, we can suppose that this is more than private use and ask to purchase a commercial license.

- We tried to install the K3-Cottage Free version from your website, but unfortunately weren’t able to run the program after setup. Could you help us solve the error?
There seems to be three reasons for this error.
1. Your antivirus may block the connection with our distant server. To clear this out shut off your antivirus for a while and try to run the K3-Cottage. If it runs, then you need to add K3-Cottage to the list of safe applications of the antivirus.
2. If you run the K3-Cottage from some office/company there might be the Fire wall of the company that blocks the connection. Then you need to ask the system administrator to open the port 22350 on your Fire wall.
3.If you run the K3-Cottage on Windows 10, you might need to update the driver for the distant key. Tell us if you run the Win 10 and we give you the instructions on how to update the driver.

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